What areas do you serve?
Inflated Dreams is based out of Wilsonville Oregon and mainly services the Portland Metropolitan area, but will also service other surrounding areas as well so please fill out the quote request form and let’s talk!
Do you have an order minimum?
Inflated Dreams has an order minimum of $200 for delivery and installation orders. Anything less can be made fully available for pickup (see our Grab and Go items).
Will you deliver and install at my event?
If your order has met the required minimum of $200, we would love to deliver and install our balloon creation for you! Delivery and installation times are scheduled based on your event start time, venue availability and complexity of the design.
How long does installation usually take?
The time it takes to install our balloon décor varies and is based on the complexity of the design. Most of our inflating is done ahead of time so that we can minimize our onsite installation time. We usually plan on needing at least 2 hours for most installations, but if we need more or less time that will be discussed during the quote process.
How much does custom balloon decor cost?
Our custom balloon décor pricing varies based on the type of design, complexity, length, volume, and delivery & installation costs. Our quote request form has pricing estimates which will help give you a general idea of cost.
Delivery/Installation/Pickup/Teardown Fees:
We calculate additional fees for delivery/installation and pickup/teardown (if required) on top of your order. These fees are calculated based on the distance from zip code 97070 to your event location as well as the complexity of your installation.
What is a Grab & Go Garland?
Our Grab and Go Garlands are the perfect budget-friendly alternative that still packs a big WOW factor! Grab and Go Garlands are made fully constructed by us and then are picked up, hung, and styled by you. Easy to follow hanging instructions and hanging materials included.
When and where can I pick up my Grab & Go Garland?
Grab and Go Garlands are available for pick up at our location in Wilsonville. Pickup windows are Monday- Friday 4-8 PM. We recommend picking up your garland within 1-3 days of your event date.
What are your balloons made out of?
We only work with the highest quality latex and foil/mylar balloons on the market. Our natural rubber latex balloons are 100% biodegradable.
How long do your balloons last?
Inflated Dreams uses only the highest quality balloons and materials, however, some may pop or deflate sooner than anticipated. We cannot guarantee how long your balloons will last once they have been delivered or picked up. Environmental factors, including weather, children, pets, different surfaces, hot or cluttered car conditions, and foliage can jeopardize the lifespan of our creations. We will replace anything we pop during transportation and installation.
That being said, indoor balloon garlands could last for weeks or months (no guarantees) if kept away from direct heat and sunlight and other environmental factors.
How long in advance do I need to book?
Our custom installations take time to design and execute so the sooner you can book, the better! We strongly suggest booking at least three (3) weeks in advance to avoid disappointment when we’re already booked or don’t have the materials your vision requires. If you have an event date and venue, but are not exactly sure what type of balloon décor you would like yet, you can reserve your date with a holding deposit. We can then sort out the details later!
My event is in less than a week – can you help me?
Last-minute orders are only accepted based on our availability and may be limited to only the balloons we have in stock. The order total for last-minute bookings (less than 2 weeks notice) will be due upfront and may be subject to a rush booking fee and expedited shipping charges.
What do you use to hang your balloon garlands?
We always look for existing anchor points (stair rails, curtain rods, existing hooks, etc.) when hanging our garlands. In the case that no existing anchors are present, we use removable 3M command hooks. Here is an instructional video on how to properly remove them to minimize potential damage. For outdoor installations we like to use a stronger hook. Unfortunately, using any type of hook introduces the potential for damage to your walls and paint. We cannot guarantee there will be no damage to your walls or paint from the use of temporary hooks. By proceeding, you understand and assume all risk of damage to your property by use of any temporary hooks or fasteners.
If you want to avoid the use of hooks and fasteners, we also offer free-standing backdrop frames to enhance any design and also eliminate the need to attach anything to a wall. These are available with custom installation orders and require a security deposit. We’ll coordinate a teardown/pickup time after your event.
What is your cancellation and reschedule policy?
ALL PAYMENTS ARE FINAL. No refunds will be provided for customer cancellations or reschedules. If you need to reschedule, please notify us as soon as possible to provide the best opportunity to accommodate the reschedule. If unable to accommodate the reschedule and you cannot keep the original date, your booking will be cancelled. Any fees you have paid will remain as a credit on your account for future use within 90 days from the date of cancellation.
Booking Fees and Holding Deposits are non-refundable. See our full Terms and Conditions for our most up to date cancellation terms.
Grab and Go Orders:
Grab and Go Garlands and other grab and go items purchased through our website are non-cancellable. If you need to reschedule your pickup date, you must do so at least one week prior to your pickup date.
I’m ready to order! What’s next?
Yay! We’d love to work with you.
Get a quote for custom installations here.
Order grab and go items here.
